Privacy and Information Security

iFLYTEK Co., Ltd. and its affiliates (collectively, “iFLYTEK”, “we”, “us”, and “our”) respect your privacy. Please read the following to learn more about our Privacy Policy (“this Policy”). This Policy applies to iFLYTEK websites.

This Policy describes how iFLYTEK protects your information gathered via (1) the web pages of the website (“Website”); or (2) any other mode of interaction between you and iFLYTEK, such as contacting us for information.

By visiting the Website or using our services, you agree that we may collect, use and share your information in accordance with this Policy, as updated from time to time.

This Policy describes:

1. Collection & Use of Personal Data

2. Cookies & Similar Technologies

3. Disclosure of Personal Data

4. Data Access & Control

5. Information Security

6. Children’s Privacy Protection

8. International Transfers of Your Personal Data

8. Updates to This Policy

9. Contact

1. Collection & Use of Personal Data

1.1 Collection

We may collect personal information when you interact with the Website, such as if you choose to respond to a survey or request communications about specific areas of interest. Depending on the web page of the Website you are using, such information may consist of your name, current job title, company address, email address, telephone and fax numbers, correspondence with you, and other information you provide to us.

1.2 Information Use

We collect and use your personal information with your consent to help us maintain the Website. The personal information you submit to us may be used to provide customer service support, such as responding to your requests, or to customize or improve the Website and custom services offered to you.

We may also contact you to seek feedback on services provided by us or for marketing or other research purposes. Your personal information may also be used to protect our rights or property and those of our users.

2. Cookies & Similar Technologies

2.1 Cookies

To help us to, we may place a cookie on your computer or mobile device. A cookie is a text file stored by a web server on a computer or mobile device. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. Cookies allow the Website to remember your settings such as language on your computer or mobile device. This means that you do not need to reset preferences for every visit. By using this Website you agree to our use of cookies as described in this Privacy Policy. You can manage or delete cookies if you like and most browsers provide the option of blocking cookies. Also, you can clear all the cookies stored on your computer. This website does not use targeting cookies to deliver targeted advertising on this website and iFLYTEK will not use cookies for any purposes not stated in this Policy.

2.2 Similar Technologies

The Website does not use technologies such as web beacons and pixel tags.

3. Disclosure of Personal Data

The Website will take reasonable security measures to protect the personal information provided by you and will not provide any personal information to any unrelated third party without your permission, except in one of the following cases.

1) When, in accordance with the provisions of laws and administrative regulations, the competent authorities shall request it.

2) Due to operations conducted by you or on your behalf or under your directions, your non-public information is disclosed.

3) Data leakage, loss, theft or alteration due to wiretapping, hacking attacks, computer viruses, etc., that are conducted by third parties.

4) In order to protect the rights or property of iFLYTEK, or of the users of this website.

5) In case of emergency, to protect the personal or public safety of persons affiliated with the Company, or of the users of this website.

6) In other special or emergency situations.

4. Data Access & Control

You are responsible for safeguarding and preventing unauthorized access to your personal information.

To the extent required by applicable law, you may (i) have the right to access certain personal data we maintain about you, (ii) request that we update or correct inaccuracies in that data, (iii) object or restrict to our use of your personal data, and (iv) ask us to delete your personal data from our database. To exercise these rights, please contact us. Your written request may be required for security. We may decline the request if we have reasonable grounds to believe that the request is fraudulent or unfeasible, or that the request may jeopardize the rights of others.

If allowed by applicable laws, you have the right to withdraw your consent at any time when iFLYTEK processes your personal data based on your consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal data based on your consent before the withdrawal is made; nor does it affect any data processing based on another justification other than your consent.

5. Information security

We use reasonable commercial standards of technology and operational security to protect your personal information from unauthorized access, disclosure, alteration or destruction.

6. Children’s privacy protection

We at iFLYTEK recognize the importance of protecting children’s online privacy. The Website is not designed for or intentionally targeted at children under the age of 13. It is not our policy to intentionally collect or maintain information about anyone under the age of 13. If we obtain actual knowledge that we have received such information, we will take steps to delete it as soon as possible.

7. International Transfers of Your Personal Data

As a global company, we may transfer your personal data to the countries to the countries where you visit the Website where iFLYTEK and its affiliates have a presence. These jurisdictions may have different data protection laws. In such circumstances, IFLYTEK will take necessary legal mechanisms to ensure that data is processed as required by this Policy and applicable laws and the recipients of your personal information are bound to duties of confidentiality such as signing standard contractual or implementing security measures like anonymizing personal data before international data transfer.

8. Changes to the Privacy Policy

iFLYTEK may modify or amend this Policy from time to time at our discretion. When we make changes to this Policy, we will take appropriate measures to inform you and change the effective date at the top of this page and such modified or amended Policy shall be effective as to you as of that effective date. 

9. Contact information

If you have any questions or concerns regarding your privacy while using the Website, please contact us at 86 4000 199 199.