iFLYTEK Uses Smart Medical Service Solutions to Improve Health Treatment

iFLYTEK Uses Smart Medical Service Solutions to Improve Health Treatment

iFLYTEK’s smart medical device products have been contributing to accurate diagnosis practices across China. Misdiagnosis is more common than many people know and integrating AI solutions has improved accuracy for doctors and results for patients.

On one occasion, three misdiagnoses were avoided thanks to the smart medical assistant. A doctor incorrectly diagnosed coronary atherosclerotic heart disease which was actually a heart failure, because the apparent hypertension was in actuality a cerebral infarction and a co-occurring misdiagnosis of oophoritis was in fact acute appendicitis. “It sounds absurd, but that’s what happened,” said Chairman Liu Qingfeng. Thankfully, because the iFLYTEK Smart Medical Assistant was also used, the patient avoided three major misdiagnoses.

iFLYTEK has provided its smart medical assistant to general practitioners in over 280 localities across China. In 2021, the system provided diagnosis advice for more than 770,000 cases per day, a 40% increase over the previous year, and in Anhui Province alone, the iFLYTEK Smart Medical Assistant assisted in over 170,000 clinical diagnoses.

In pursuit of our vision to provide “an AI diagnosis and treatment assistant to each doctor and an AI health assistant to everyone”, iFLYTEK Healthcare has focused on “promoting patients’ health and reducing their medical costs, improving doctors’ capacity and efficiency and saving medical resources and funds,” according to iFLYTEK Chairman Liu Qingfeng.

The value of artificial intelligence in the medical field is manifested in improving the general practice capacity of grassroots doctors. With AI-supported smart solutions, quality medical services can be made more available and more accessible for patients.

Another product by the company, the iFLYTEK family doctor assistant, has played an important role in combatting the COVID-19 pandemic. It’s assistance with general practice capabilities and its usefulness in organizing over one million appointment follow-up messages won the Scientific Combat Against Pandemic Award at the 2021 World Digital Industry Expo. Additionally, the product was listed as a key achievement of the year 2021 by the Artificial Intelligence Industry-University-Research Innovation Alliance of the Chinese Academy of Sciences.

Currently, iFLYTEK Healthcare products are divided into three categories: grassroots medical care products, smart hospital products, and AI hardware. The grassroots medical care products mainly provide AI-supported diagnosis assistance services for grassroots doctors. The smart hospital products, based on iFLYTEK’s intelligent voice technology and artificial intelligence technology, are used to aid hospitals with products and solutions like electronic medical records. AI hardware products include a range of AI medical care and healthcare products for individual consumers.

iFLYTEK aims to enable patients to receive proper healthcare services regardless of location or status. Healthcare is a crucial humanitarian need and iFLYTEK Healthcare seeks to use its artificial intelligence technologies to optimize medical resources allocation, enhance grassroots medical healthcare, facilitate digital medical transformation, and promote the implementation of smart healthcare facilities so that every patient can access quality healthcare.

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