iFLYTEK has joined efforts to improve healthcare services for rural residents in China, by applying its artificial intelligence solutions support systems for rural health workers.
In Hengnan County of central China’s Hunan Province, for example, doctors at the township and village levels recently adopted iFLYTEK’s Smart Medical Assistant. The Smart Medical Assistant combines medical data, AI, and the latest regulations for rural doctors’ reference. When a doctor’s diagnosis conflicts with those of the Smart Medical Assistant, medical institutions at higher levels will are able to provide support to ensure the patient receives the best consultation. Recently, a rural doctor with 20 years of working experience remarked that it was unimaginable in the past to have such high-tech assistance.
Currently, there are around 700,000 rural doctors in China providing basic medical services. However, those rural doctors are not able to meet all the needs of their patients, due to a range of challenges including limited resources, challenges with transportation between villages, and limited health education among rural villages. Additionally, there are high populations of patients experiencing chronic diseases that require continuous attention and care. According to one rural doctor, there are hundreds of villagers with hypertension or diabetes in the area he practices, and for each of the patients he must make four visits per year.
Now, with modern medical equipment, rural doctors can provide telemedicine services to households by using the AI follow-up call system to stay up to date with villagers’ health conditions. The Smart All-in-one Medical Terminal is supported by 5G technology, and can quickly complete 13 test items and conduct their work via telemedicine. In this way, rural doctors can more efficiently attend to patients. Doctors can also cut down the time spent filing administrative reports, which are automatically generated by he system, and spend more time diagnosing and treating villagers.
Modern technology and equipment can also attend to issues like medical costs reimbursement, appointment scheduling, and payments, so that villagers will no longer feel reluctant to get medical treatment due to the hassles involved. For instance, widely adopted electronic medical records have greatly streamlined the reimbursement process, effectively helping disadvantaged groups including seniors and people with physical disabilities easily gain medical aid in their own communities.
Despite all the efforts made, many village doctors have limited experience with complicated cases and procedures and rely of referring their patients to larger medical institutions. It is iFLYTEK’s goal to support these communities by providing improved systems so
that rural doctors will serve as qualified “health stewards” for rural residents, paving the way for building prosperous rural areas.