A.I. Outbound System
The A.I. Outbound System is an intelligent application system
that is programmed to offer human-like outbound calls.
The system aims to remove clients’ concerns about low work efficiency, high labor cost and non-uniform service standards.
A number of multinational financial systems use our A.I. Outbound System to address their customer needs, such as payment inquiries, or lost/stolen cards.
Outbound Call – Easy Implementation
Epidemic Analysis Items
Capturing key information via user tags
In January 2020, we launched our A.I. Outbound Call System to help tackle the COVID-19 crisis. Since that time, our system has made over 64 million cumulative outbound calls and covered more than 15,800 hospitals and clinics.
iFLYTEK has worked with its partners across the globe including in South Korea, Australia, and New Zealand in order to develop outbound calling solutions for public health benefits.